Policies

Timeliness is essential!  Please be on time for your appointment.  We are not obligated to service clients who are late.  It is up to the discretion of the esthetician to decide whether or not a service can still be rendered.  It is preferred that only one client at a time be in the servicing room.  In order for services to proceed, minors need to have written consent from their legal guardian(s).

On a client’s first visit to the spa and/or before any service a client's skin care history information and release form must be filled out and signed.  On subsequent visits, it is the responsibility of the client to inform us in writing if there are any changes to the information initially provided.

After evaluating the client’s skin, the esthetician may decide not to render services.  Under special circumstances, proceeding with the service may not be best for the health of the client’s skin.
It advised to refrain from using skin thinning products (e.g. retinols, acne medications, etc.) two weeks prior to facials.

 

Appointments are personalized and of the utmost quality.  Credit card(s) must be on file in order to hold an appointment.  Following the appointment, the credit card and personal client information will be discarded by The White Peacock.  Appointment cancellations are subject to a charge of 50% of scheduled services if not cancelled or rescheduled 24 hours prior to service.  Client permission to charge their credit card is assumed when they submit credit card information.

 

Mondays are reserved for Mommy & Me visits. This day is meant for stay at home moms that need to visit us with little ones.  Call to set up your special appointment.  For Mommy & Me Mondays, The White Peacock LLC is not liable for any property left unattended. More importantly, we are not liable for any accidents involving children.  While your child is welcomed, you must be vigilant and attentive of your child in our spa. It is recommended to buckle your child into the stroller or car seat while in the spa.

 

It is not recommended to wear valuable clothing or jewelry during the spa visit.

We accept CASH or  US issued VISA, Mastercard, American Express, and Discover credit cards.

Note: Prices are subject to change

Special Note: Genital waxing for females only! Sorry we do not specialize in male genital waxing.

**All Pacakges must be used within 6 months.

 

Ask about our referral program!